PEACE OF MIND
WARRANTY INFORMATION
Industry-leading protection backed by decades of proven performance
OUR COMMITMENT
WARRANTY COVERAGE
We maintain close partnerships with our trusted supplier network to consistently deliver top-tier products backed by some of the strongest warranties in the industry. Our warranty options are fully transferable and structured to provide comprehensive protection tailored to your needs and budget. To support our metal roof and wall systems, we offer three primary warranty categories: paint, substrate, and weathertight coverage.
Paint Warranty
Our metal sheet and coil products are backed by a range of paint warranty options. Most notably, our PVDF (Kynar®) coated products include a 40-year transferable paint warranty.
Substrate Warranty
Our metal substrates are warranted against structural defects including cracking, peeling, and flaking. Coverage ensures long-term durability and performance under normal use and environmental conditions.
Weathertight Coverage
Concealed fastener systems and precision-engineered seams provide superior water resistance, backed by our weathertight performance guarantee to protect against leaks and moisture intrusion.
THE DETAILS
WARRANTY TERMS
Understanding your warranty coverage helps you get the most from your metal roofing investment.
What's Covered
- Manufacturing defects in metal substrate
- Premature peeling, cracking, or chipping of finish
- Excessive fading beyond specified limits
- Excessive chalking beyond specified limits
- Structural integrity under normal conditions
- Corrosion resistance per specification
Warranty Conditions
- Proper installation by qualified professionals
- Regular maintenance per our guidelines
- Normal atmospheric and environmental conditions
- No unauthorized modifications or repairs
- Registration within 30 days of installation
- Transferable to subsequent property owners
HOW IT WORKS
WARRANTY CLAIM PROCESS
If you ever need to file a warranty claim, our straightforward process ensures quick resolution.
01
Contact Us
Reach out to our team with your warranty concern
02
Documentation
Provide installation date, photos, and product details
03
Assessment
Our team reviews and evaluates the warranty claim
04
Resolution
We resolve your claim promptly and professionally
questions
NEED MORE INFORMATION?
Our team is ready to answer any questions about our warranty coverage and help you understand the protection that comes with every Cowtown Metal product.
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Tell us about your project, and we'll provide a detailed quote for our metal roofing products and services.
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